What We Collect and Why We Hold It
When you open an account, we collect the name, email address and mobile number you register with. When you deposit through JazzCash, Easypaisa or Raast, we record the transaction reference and the amount — enough to confirm the payment cleared and credit your account wallet. We
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do not store your full mobile wallet PIN or bank credentials. We also collect device and session data automatically: your browser type, IP address and the pages you navigate. This helps us detect unusual login attempts and keep your account secure. We use your contact details
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to send account-related messages — deposit confirmations, withdrawal status updates, and security alerts. We do not use your data for unrelated marketing without your consent. Retention periods depend on the type of data: transaction records are kept as long as required by applicable rules in regions
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where the service is available; session logs are cleared on a rolling cycle. Availability of this service depends on local law and is only accessible where local law permits. If you close your account, you may request deletion of non-essential personal data by contacting our support
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team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.